Privacy Policy

Last Updated: June 22, 2026

At XHOVN, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you use our website:

Personal Information

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through our payment providers)
  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on our website
  • Referring website
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate about your orders
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Respond to customer inquiries

We only collect information that is reasonably necessary for these purposes.

Payment Information

Payments are processed through secure third-party payment providers.

XHOVN does not store your full credit card or debit card information on our servers.

Please review the privacy policies of your payment provider for additional information about how your payment data is handled.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences
  • Keep items in your shopping cart
  • Analyze website traffic
  • Improve website performance
  • Support security and fraud prevention

You can control or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Order fulfillment partners
  • Website hosting providers
  • Analytics providers
  • Customer support services

These providers only receive the information necessary to perform their services.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information.

While we take appropriate measures to protect your information, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce our agreements

Your Rights

Depending on your location, you may have certain privacy rights, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where applicable
  • Object to certain processing activities
  • Request a copy of your personal information where permitted by law

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child, we will take appropriate steps to remove that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us.

XHOVN

Email: contact@xhovn.com

Address:

630 N Madison St

Wilmington, DE 19801

We are committed to protecting your privacy and handling your personal information responsibly.